Customer care • here to help

Get in Touch

Get in Touch provides the current CityRyde information, support route and practical next step for riders and Sarathis.

We're here to help! Reach out with any questions or feedback.
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CityRydeCustomer care • here to help
Upfront clarity
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Rider's Fare Calculator Sarathi's Earnings Calculator

24/7 Support

Need immediate help? Contact our support team anytime.
+91 (824) 784-3841
support@city-ryde.com
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Frequently Asked Questions

Our Offices

Headquarters
Nexus Business Centre
SBH Officers Colony, Mega Hills
Madhapur, Hyderabad
Telangana 500081
Regional Office

D. No: 9-14-5/18/4F, 5th Floor
Kotu Empire, VIP Road, Siripuram
Visakhapatnam
Andhra Pradesh 530003

Send us a Message

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Frequently Asked Questions

You can email support@city-ryde.com, call +91 824 784 3841, or raise a support ticket using the contact form on this page. Our support team is available 24/7.

CityRyde's head office is at Nexus Business Centre, SBH Officers Colony, Mega Hills, Madhapur, Hyderabad, Telangana 500081. CityRyde also has a regional office serving Visakhapatnam.

Most support tickets and emails are answered within a few hours. For urgent issues, especially safety concerns, call the support line directly at +91 824 784 3841 for the fastest response.

Yes. Use the contact form and select the relevant subject, or reach out directly at support@city-ryde.com. For sarathi registration specifically, visit the Sarathi Registration page to apply online.