Every decision at CityRyde — hiring, technology, and policy — is made with your safety at the centre.
Our core safety feature. Pairing women with women and men with men reduces harassment risk and makes every rider feel at ease.
Every trip tracked second by second. Share live location with up to 5 family members or friends who monitor your journey.
A prominent emergency button on every active trip screen. One tap alerts our 24/7 safety team and emergency services simultaneously.
Machine learning detects unusual route deviations, long unexplained stops, or erratic driving — triggering automatic safety checks.
In-app encrypted calling means your personal phone number is never shared with your driver — ever.
Riders and drivers rate every trip. Drivers below 4.2 undergo mandatory review. Consistent poor ratings lead to deactivation.
Every active CityRyde trip is covered by comprehensive insurance protecting both rider and driver.
On rides ending after 10 PM, the driver's app stays active until the rider marks themselves "safely home".
We are planning to sign MoUs with police departments across cities for rapid incident response. Emergency data shared within 90 seconds of SOS trigger.
We assure every rider and driver on our platform:
Join the safest
gender matched ride community in India.