Our emergency response system is the most comprehensive in the Indian rideshare industry.
Visible on every active trip screen, the SOS button triggers a multi-step emergency response in under 90 seconds:
Our 24/7 safety team is notified instantly with your live GPS location, driver details, and trip history.
Your pre-saved emergency contacts receive an automatic SMS with your live tracking link.
In partnered cities, local police dispatch is automatically triggered alongside our response team.
Optional encrypted in-trip audio, deleted after 7 days unless flagged for an incident report.
30-120 seconds
Average time to first human contact after SOS trigger based on User's mobile plan and connectivity
Share a live link with family and friends. No app download needed — they track from any browser.
"Hey CityRyde, SOS" — voice-activated emergency trigger for when you can't use your hands.
Discreetly trigger SOS without sound or visible screen activity. Designed for situations requiring stealth.